Mystery Shoppers and Callers

Today's competitive market demands excellent customer service.

We can help companies aiming to deliver a higher level of customer satisfaction through our nationwide, efficient and cost-effective service which:

• works in partnership to develop a unique brief and questionnaire
• ensures our mystery shoppers/callers are fully conversant with specified aims
• supplies vital independent views and feedback
• identifies staff training requirements
• reports data in a raw format or analysed and presented
• enables our clients (from retail to The British Transport Police) to achieve outstanding results

Merchandisers

We manage all types of field marketing, promotional campaigns and events and can supply elite, experienced personnel.

We are responsive to client needs and exacting in our staff provision.

Our carefully selected personnel are attentive, charismatic, impeccably presented and professional with diverse skills to cover the following:

• Brand launches and promotions
• Product sales
• Product demonstrations and promotions
• Product sampling
• Competition management
• Road shows

Click here to place an enquiry